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Mailstep is our long-term, stable partner in the field of fulfillment, where we are united by a common goal: a satisfied customer who receives his order in the shortest possible time and in the necessary quality. Top4sport is a dynamic, growing company that partners with high performance athletes across Europe. The automation of our partner Mailstep's processes, allowing them to respond to our requirements and supporting us with the constant development of their systems and services, also contributes to our successful journey. Mailstep enables us to make many athletes happy every day and support them with our products in their athletic achievements.
We have no experience with our own e-store logistics, which is why we approached the number one Czech company in the field of fulfillment - Mailstep. Mailstep makes sure our products are delivered to our customers quickly and in the best quality. Because the stocking of products, daily picking and dispatch of orders is well taken care of, we can fully focus the development of our Kofolashop and add new lines to our #merchcochces.
MailStep was the clear winner of our mini competition. Great communication from the first contact, and the most comprehensive and favourable service offer on the market. We also visited their warehouses during the tender process, and we were very pleasantly surprised by how modern the environment is. The highest possible level of process automation was also an important criterion for us. We didn't want to have to deal with parcels ordered from our e-store at all. MailStep met this expectation down to the T.
I was looking for a way to develop my business without having to deal with a warehouse for my e-store myself. I wanted to free my hands and gain extra time that I can devote to other activities that I consider to be more important. And this is exactly what I found at Mailstep. My e-store warehouse is perfectly taken care of without me having to manage it myself. It runs like clockwork even without me, allowing me to devote my energy and attention to the development of my business. I can even take a vacation without pausing the processing of orders, which was not possible before. From the first time we spoke, Mailstep showed me that they don't care how big or small my e-store is; their goal is to help my e-store keep growing. This is certainly the case thanks to better quality of packaging, accelerated delivery of orders and significantly lower prices for transport. I look forward to continuing our journey to the stars.
Faster delivery of orders in the order of days has already translated into higher conversion rates in the evening and new customer reviews highlighting our speed. We have clearly gained an important competitive advantage.
We were looking for the most suitable partner to help us with increasing our order processing capacity and storing our backpacks appropriately. After comparing offers available on the market, we chose for Mailstep and it was the right decision. Everything works without troubles; they have an advanced admin interface where we have an overview of everything, including all the automation with our e-shop. Thanks to Mailstep we have time to develop and we are another "step" ahead. Thank you!
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